Return & Exchange Policy

Exchange Process

To return an item, please email customer service at contact@mobileplus.lk or contact: 0112339336, 0762844211, 0767816969. We will guide you on how to make your returns. If you are returning via courier service, Place the item securely in its original packaging and Purchase Invoice from Mobile Plus (Pvt) Ltd, and mail your return to the following address:

Mobile Plus (Pvt) Ltd

122, Main Street, Colombo 11

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process an exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange.

Exceptions

The following items cannot be returned or exchanged:

• Tempered Glass
• Phone Covers
• Non-warranty Products

For defective or damaged products, please contact us at the customer service number below to arrange an exchange